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Pass the HRCI certification SPHR Questions and answers with Dumpstech

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Practice at least 50% of the questions to maximize your chances of passing.
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Questions # 1:

Which of the following is the most important way to engage employees early in their careers?

Options:

A.

Ensure they meet as many people as possible

B.

Require them to participate in an extensive onboarding program

C.

Assign them to quality projects that make an impact

D.

Focus their work on day-to-day, low-risk tasks to support learning

Questions # 2:

Which of the following is the best example of positive reinforcement in a production environment?

Options:

A.

Peer recognition

B.

Piece rate pay

C.

Variable merit pay

D.

Spot awards

Questions # 3:

Which of the following is the most appropriate starting point in training program evaluation?

Options:

A.

Analysis of pre-training data

B.

Interviews with program participants

C.

Evaluation of performance

D.

Review of the original program objectives

Questions # 4:

What percent of the employees must sign authorization cards before the union can file a petition for an election with the NLRB?

Options:

A.

10%

B.

30%

C.

50%

D.

70%

Questions # 5:

The best place to start when developing a diversity, equity and inclusion (DEI) program is to:

Options:

A.

Submit a budget request

B.

Review business unit metrics

C.

Conduct a needs assessment

D.

Enlist organizational champions

Questions # 6:

Assessing the organization's current workforce as part of an HR planning process involves:

Options:

A.

evaluating current market conditions.

B.

reviewing training methods for applicability.

C.

surveying department supervisors about performance.

D.

taking an inventory of employee skills and capabilities.

Questions # 7:

A reward system is most effective when it:

Options:

A.

creates innovative programs and responds directly to employee needs.

B.

is aligned with business strategy and the organizational structure and culture.

C.

supports administrative efficiency, organizational effectiveness, and a dynamic external environment.

D.

includes measures and levels, a communication strategy, and an implementation plan.

Questions # 8:

The employer cannot terminate or otherwise discipline the employee for organizing efforts because the:

Options:

A.

employee's actions took place outside of the workplace

B.

employee has the right to try to form a union in the workplace

C.

union has already collected the requisite number of signatures

D.

union might retaliate and ask employees to strike in sympathy

Questions # 9:

The most effective sales performance evaluation process includes:

Options:

A.

specific metrics.

B.

tracking product returns.

C.

workgroup effectiveness.

D.

identifying inventory deficits.

Questions # 10:

The first action to take when adopting an organization-wide variable pay plan is to:

Options:

A.

Make sure the goals established for participants can be achieved

B.

Survey peer organizations to determine what the competition is doing

C.

Evaluate whether or not the incentive will improve performance

D.

Look for ways to keep the costs to a minimum

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