Pass the OMG Certification OMG-OCEB2-FUND100 Questions and answers with Dumpstech

In cost accounting, expenses likeelectricity, water, heating, rent, and factory insuranceare typically categorized asoverhead costs(often calledindirect costsorindirect manufacturing costs).

From aBusiness Process Management (BPM)andOMG value-chainview:

These costssupportcore operational processes (production, service delivery) butcannot bedirectly tracedto a single product, unit, or customer.

In process modeling (e.g., usingBPMN), they are part of theresourcesandenvironmentneeded to perform activities, not attributed to one specific activity output.

Why the other options are incorrect:

A. Labor costs– Labor can bedirect(e.g., assembly worker) orindirect(e.g., supervisor), but electricity and water are not labor.

B. Variable costs– Electricity and water canbehavevariably with activity level, but in cost accounting terminology they are classified asoverhead, not as primary variable costs like direct materials.

D. Indirect materials costs– Indirect materials are items like lubricants, cleaning supplies, small tools. Electricity and water areutilities, not materials.

So in standard cost accounting and in how OMG-aligned enterprise models group resource costs,electricity and water are treated as overhead costs.

InBPMN, a rounded rectangle with adashed borderaround activities is aGroupartifact.

Key BPMN semantics for aGroup:

It ispurely documentary: used to visually group related activities (for example, labeling them “Process Payment” or “Deliver Product”).

Itdoes not affect execution semantics—sequence flow, data flow, and transaction behavior areexactly the same as if the group were not drawn.

Looking at the diagram:

The sequence is:Verify Credit → Process Payment → Deliver Product → Notify Customer, each connected by normal sequence flows.

The two dashed rectangles just visually cluster the first two and last two activities; there are no special events or gateways.

Now the options:

A. Activities that are in the dashed rectangle must exchange data.BPMN Groups say nothing about data exchange; this is incorrect.

B. The activities are executed as if the dashed rectangles do not exist.This matches the BPMN definition of a Group artifact and is correct.

C. Canceling "Notify Customer" will cancel the result of "Deliver Product".That would require atransaction subprocess with cancel behavior, not just a Group.

D. "Verify Credit" and "Process Payment" are executed in parallel. "Deliver Product" and "Notify Customer" are executed in parallel.Parallelism requires a parallel gateway or similar construct; here, a simple sequence flow shows they are executedsequentially.

Therefore, the correct statement is that thedashed rectangles have no execution effect: optionB.

James F. Chang states clearly that“Business processes are assets of the organization.”

This means organizations must treat processes asmanaged, optimized, and valuable resources, similar to financial or physical assets.

Option B is a reasonable statement butnot the specific principle defined by Chang.

Option C inverts the relationship—processes do not depend on IT, nor does Chang state that IT depends on processes.

Option D is the opposite of BPM thinking; BPM iscontinuous, not a one-time improvement event.

AnExpanded Sub-Process without Sequence Flows between its Tasksis interpreted as anAd-Hoc Sub-Process, provided it is marked as such (with the ad-hoc tilde marker). In BPMN / OMG terms, an ad-hoc sub-process:

Hasno predefined execution orderbetween its contained activities.

Allows activities to be performedin any order, possibly

multiple times,

not at all,

or in parallel.

Continues until somecompletion conditionis satisfied or the process decides to end that sub-process.

This is exactly what optionCdescribes.

OptionAandDimpose ordering or “exactly-once” semantics that BPMN doesnotdefine for an ad-hoc sub-process.

OptionBis incorrect because BPMN explicitly allows ad-hoc subprocesses where tasks are not connected by sequence flows.

Therefore,Cis the correct interpretation.

Chang defines theprocess owneras the role ultimately accountable for theperformanceof the end-to-end process.

While the process owner may be involved in definition or discovery, theprimary responsibilityis ensuring theprocess performs to required standards.

ThusDis correct.

Process topology refers to thesequence and structureof activities—the flow of tasks.

The only option that directly discoversprocess flow and orderingis:

✔C: Discovering the previous and next tasksfor each task.

This is a classic method in BPM to reconstruct the end-to-end process and map dependencies.

Other options focus on metrics, decisions, or data—not thestructural topology.

Chang states clearly thatInformation Technology (IT)is thekey enablerof Business Process Re-engineering (BPR), as it allows radical redesign of processes rather than incremental improvement.

HenceCis correct.

In BPMN,parallel flowmeans that more than one path is takensimultaneously. Besides using a Parallel Gateway, one legitimate way is:

Anactivity with multiple outgoing, unconditional Sequence Flows: each such flow is taken when the activity completes, so the paths proceed in parallel.

That is exactly what optionCstates:Multiple unconditional paths exit an activity→ all of them are taken, which starts parallel execution.

OptionA(multiple paths from anexclusivegateway) is not parallel; an exclusive gateway allowsonly oneoutgoing path per token.

OptionB(multiple conditional paths) may or may not create parallelism, depending on which conditions are true; it’s not the canonical way to model parallel flow.

OptionDis invalid because an exclusive gateway cannot have multiple default flows.

Hence,Cis the legitimate way to commence parallel flow.

In mostenterprise and BPM frameworks, including those aligned withOMG value chain and BPMN modeling, organizational functions are split into:

Primary (core) activities– directly create value for the customer (e.g., operations, marketing & sales, service).

Support activities– enable and support the core, but do not directly deliver the product/service to the customer (e.g., HR, accounting, IT, procurement).

Among the options:

Human resourcesis classically modeled as asupport function:

It providesrecruitment, training, development, performance management, and policy support.

In OMG-based enterprise models, HR is often shown as ashared service or support processthat other processes call upon (e.g., “Hire employee,” “Onboard staff,” “Manage skills and competencies”).

Why the others are less appropriate astheanswer:

A. Marketing– Typically considered aprimary/value-creating function, directly involved in demand creation, customer communication, and revenue generation.

B. Accounting– Also a support function in many models, but in value-chain diagrams and BPM teaching examples,HR is the most universally and explicitly labeled as “support”.

D. Research and development– Often consideredtechnology development; in some value chains it’s a support activity, but in many industries (pharma, tech, engineering) it is acore strategic function.

Therefore, the functionmost generally and clearly considered a support functionin BPM and OMG-aligned organizational modeling isHuman resources.

The APQC Process Classification Framework (PCF) groups enterprise processes into two high-level categories:

Operating Processes– the value-creating core operations of the business.

Management and Support Processes– processes that manage, direct, or support the operating processes.

So option B reflects the official enterprise-level split.