ITIL Certification Exams Pack
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- Exam Name: ITIL 4 Managing Professional Transition Exam
- 96 Questions Answers with Explanation Detail
- Total Questions: 96 Q&A's
- Single Choice Questions: 96 Q&A's
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ITIL-4-Transition - ITIL 4 Managing Professional Transition Exam
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Total Questions: 96
Free Practice Questions: 28
A designer has been asked by an organization to design a new office chair. The designer has proposed a plant that they have been asked to validate. In 'design thinking', what should the designer do to BEST validate the plan
Answer
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A
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Explanation
Large batch sizes of work are considered a barrier to high performance in Lean and Agile because they increase the amount of work in progress (WIP), which leads to longer cycle times, higher variability, lower quality, and reduced feedback and learning. Large batches also increase the risk of waste, rework, and delays, as well as the complexity and uncertainty of the work. Lean and Agile advocate for reducing batch sizes and limiting WIP, which enables faster flow, shorter feedback loops, higher quality, and more value delivery. Some of the practices that help reduce batch sizes and limit WIP are: Pulling versus pushing work, which means that work is initiated only when there is a demand and capacity for it, rather than being assigned or scheduled in advance. Making work visible, which means that the status and progress of work are transparent and accessible to all stakeholders, using tools such as Kanban boards, burn-down charts, and dashboards. Limiting work-in-progress, which means that the number of work items in each stage of the workflow is restricted, based on the available resources and throughput, to prevent bottlenecks and overloading. References: Integrating ITIL 4 and Design Thinking | Cognixia, section “What is Design Thinking?” Service design: ITIL 4 practice guide | Axelos, section 2.1.1 ITIL 4 , DESIGN THINKING & RAPID - Devoteam, section “Design Thinking” ITIL4 meets design thinking | Axelos, section “Design thinking” |
An organization is reviewing the support of its IT services.
Which is an example of an ‘outside in’ approach?
Answer
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B
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Which can act as an operating model for an organization?
Answer
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B
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Explanation
The correct answer is B. The service value chain because it is the core component of the ITIL 4 service management framework that describes how an organization orchestrates its IT capabilities to achieve its strategic objectives. The service value chain is an operating model that covers all the key activities to flexibly manage products and services1. It consists of six interconnected value chain activities: plan, improve, engage, design and transition, obtain/build, and deliver and support2. Option A is not correct because the four dimensions of service management are not an operating model, but rather a holistic perspective that should be considered for the effective and efficient facilitation of value co-creation2. The four dimensions are: organizations and people, information and technology, partners and suppliers, and value streams and processes2. Option C is not correct because the ITIL guiding principles are not an operating model, but rather a set of recommendations that can guide an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure2. The ITIL guiding principles are: focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimize and automate2. Option D is not correct because continual improvement is not an operating model, but rather a recurring organizational activity performed at all levels to ensure that an organization’s performance continually meets stakeholders’ expectations2. Continual improvement is based on the continual improvement model, which consists of four steps: what is the vision, where are we now, where do we want to be, and how do we get there2. [References: : ITIL 4 Models - A New Operating Model in ITIL 4 - KnowledgeHut : ITIL® 4 Managing Professional Transition Course Online - Simplilearn, ]
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ITIL ITIL-4-Transition FAQ'S
Find answers to the most common questions about the ITIL ITIL-4-Transition exam, including what it is, how to prepare, and how it can boost your career.
The ITIL ITIL-4-Transition certification is a globally-acknowledged credential that is awarded to candidates who pass this certification exam by obtaining the required passing score. This credential attests and validates the candidates' knowledge and hands-on skills in domains covered in the ITIL ITIL-4-Transition certification syllabus. The ITIL ITIL-4-Transition certified professionals with their verified proficiency and expertise are trusted and welcomed by hiring managers all over the world to perform leading roles in organizations. The success in ITIL ITIL-4-Transition certification exam can be ensured only with a combination of clear knowledge on all exam domains and securing the required practical training. Like any other credential, ITIL ITIL-4-Transition certification may require periodic renewal to stay current with new innovations in the concerned domains.
The ITIL ITIL-4-Transition is a valuable career booster that levels up your profile with the distinction of validated competency awarded by a renowned organization. Often rated as a dream cert by several ambitious professionals, the ITIL ITIL-4-Transition certification ensures you an immensely rewarding career trajectory. With this cert, you fulfill the eligibility criterion for advance level certifications and build an outstanding career pyramid. With the tangible proof of your expertise, the ITIL ITIL-4-Transition certification provide you with new job opportunities or promotions and enhance your regular income.
Passing the ITIL 4 Managing Professional Transition Exam (ITIL-4-Transition) requires a comprehensive study plan that includes understanding the exam objectives and finding a study resource that can provide you verified and up-to-date information on all the domains covered in your syllabus. The next step should be practicing the exam format, know the types of questions and learning time management for the successful completion of your test within the given time. Download practice exams and solve them to strengthen your grasp on actual exam format. Rely only on resources that are recommended by others for their credible and updated information. Dumpstech's extensive clientele network is the mark of credibility and authenticity of its products that promise a guaranteed exam success.
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