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A user reports that after a recent software deployment to upgrade the Testing application, they can no longer use it. However, other employees can successfully
use the Testing program.
INSTRUCTIONS
Review the information in each tab to verify the results of the deployment and resolve
any issues discovered by selecting the:
· First command to resolve the issue
· Second command to resolve the issue
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Answer:
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Explanation
1st CLI Resolution copy "C:\Program Files\Testing\msvcp100.dll" "User-PC02\C$\Windows\System32" /v /y 2nd CLI Resolution regsvr32 msvcp100.dll Why These Are the Correct Choices (Exam Logic) Why the COPY command is first The error explicitly states MSVCP100.dll is missing Other users can run the app → the DLL exists on another system The fastest, least disruptive fix (preferred by CompTIA) is to: Copy the known-good DLL into C:\Windows\System32 The /v switch verifies the copy, and /y suppresses prompts — both are enterprise-safe defaults This restores the missing runtime dependency immediately. Why REGSVR32 is second After copying a DLL, Windows may not recognize or properly load it regsvr32 registers the DLL with the operating system This ensures: The Testing application can properly call the runtime library The fix persists after reboot |
You are configuring a home network for a customer. The customer has requested the ability to access a Windows PC remotely, and needs all chat and optional functions to work in their game console.
INSTRUCTIONS
Use the drop-down menus to complete the network configuration for the customer. Each option may only be used once, and not all options will be used.
Then, click the + sign to place each device in its appropriate location.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Wireless AP LAN
Firewall Screened Subnet
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Answer:
See explanation below. |
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Explanation
The completed configuration: 1. Wireless AP (LAN side) 1. LAN IP: 192.168.10.1 2. Encryption: WPA2 PSK 2. Router (port-forward rule) 1. Allow TCP Any 3389 This forwards inbound RDP traffic (TCP/3389) from the Internet to the Windows PC, enabling Remote Desktop access. 3. Firewall (screened subnet side) 1. LAN IP: 10.100.0.1 4. Device placement 1. PC: place behind the router (where the port-forward rule points). 2. Game console: place on the Wireless AP (so it can use chat and extra services over WPA2 PSK). 3. Firewall: place in front of the screened subnet (with its 10.100.0.1 IP facing that subnet). The Windows PC is placed in the screened subnet (behind the firewall) for enhanced security. Remote access to this PC requires port forwarding of TCP port 3389 (RDP), which is correctly configured through the router. The Game Console is placed on the Wireless AP LAN, using WPA2 PSK for a secure wireless connection. Game consoles typically use peer-to-peer chat and online services that require open access without firewall restrictions, which is why the console is not placed behind the firewall. CompTIA A+ 220-1102 Reference Points: Objective 3.4: Given a scenario, implement best practices associated with data and device security. Objective 2.4: Given a scenario, use appropriate tools to support and configure network settings. Study Guide Reference: CompTIA A+ Core 2 guides recommend using screened subnets (a type of DMZ) for systems needing controlled external access, such as remote desktops, while placing gaming and media devices on less restricted networks for full functionality. |
Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
INSTRUCTIONS
Click on individual tickets to see the ticket details, and view applicable attachments to
determine the problem.
Select the appropriate issue from the 'Issue' drop-down menu. Then, select the most
efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper
command or verification to remediate or confirm your fix of the issue from the
'Verify/Resolve' drop-down menu.
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Answer:
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Explanation
Issue: Limited network connectivity Resolution: Refresh DHCP Verify/Resolve: ipconfig Issue (drop-down) Limited network connectivity Why this matches: “Internet Down” most commonly indicates the workstation has lost valid Layer 3 connectivity (bad/expired DHCP lease, APIPA address, wrong gateway, etc.). In CompTIA A+ terms, this aligns best with limited connectivity symptoms (can’t reach internet resources). Resolution (drop-down) Refresh DHCP Why this is the most efficient fix: If the client has: an expired lease an APIPA address (169.254.x.x) because DHCP failed an incorrect IP/gateway from a bad lease …then the fastest first remediation is to renew DHCP to obtain a correct IP address, default gateway, and DNS servers. This is a standard CompTIA A+ troubleshooting action (quick, low-risk, high-success). Verify/Resolve (drop-down) ipconfig Why this is the correct verification tool: ipconfig is the primary Windows CLI tool to: check current IP settings (ipconfig /all) release/renew DHCP (ipconfig /release and ipconfig /renew) confirm you received a valid IP + gateway + DNS, which is required for internet access. What you would do (mapped to those choices) Using ipconfig to complete “Refresh DHCP” and confirm the fix: Check current addressing ipconfig /all Look for: Valid IPv4 (not 169.254.x.x) Valid Default Gateway DNS servers present Refresh the DHCP lease ipconfig /release ipconfig /renew Verify outcome Run ipconfig again to confirm: You now have a correct IP for the network Default gateway is populated If the gateway/DNS populate correctly, internet access typically returns. |
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Find answers to the most common questions about the CompTIA 220-1202 exam, including what it is, how to prepare, and how it can boost your career.
The CompTIA 220-1202 certification is a globally-acknowledged credential that is awarded to candidates who pass this certification exam by obtaining the required passing score. This credential attests and validates the candidates' knowledge and hands-on skills in domains covered in the CompTIA 220-1202 certification syllabus. The CompTIA 220-1202 certified professionals with their verified proficiency and expertise are trusted and welcomed by hiring managers all over the world to perform leading roles in organizations. The success in CompTIA 220-1202 certification exam can be ensured only with a combination of clear knowledge on all exam domains and securing the required practical training. Like any other credential, CompTIA 220-1202 certification may require periodic renewal to stay current with new innovations in the concerned domains.
