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Pass the CompTIA A+ 220-1202 Questions and answers with Dumpstech

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View all detail and faqs for the 220-1202 exam

Practice at least 50% of the questions to maximize your chances of passing.
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Questions # 1:

A user reports that after a recent software deployment to upgrade the Testing application, they can no longer use it. However, other employees can successfully

use the Testing program.

INSTRUCTIONS

Review the information in each tab to verify the results of the deployment and resolve

any issues discovered by selecting the:

· First command to resolve the issue

· Second command to resolve the issue

Question # 1

Question # 1

Question # 1

Options:

Questions # 2:

You are configuring a home network for a customer. The customer has requested the ability to access a Windows PC remotely, and needs all chat and optional functions to work in their game console.

INSTRUCTIONS

Use the drop-down menus to complete the network configuration for the customer. Each option may only be used once, and not all options will be used.

Then, click the + sign to place each device in its appropriate location.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Wireless AP LAN

Question # 2

Firewall Screened Subnet

Question # 2

Question # 2

Options:

Questions # 3:

Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.

INSTRUCTIONS

Click on individual tickets to see the ticket details, and view applicable attachments to

determine the problem.

Select the appropriate issue from the 'Issue' drop-down menu. Then, select the most

efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper

command or verification to remediate or confirm your fix of the issue from the

'Verify/Resolve' drop-down menu.

Question # 3

Options:

Questions # 4:

You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.

INSTRUCTIONS

Select the most appropriate statement for each response. Click the send button after each response to continue the chat.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Question # 4

Options:

Questions # 5:

Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.

INSTRUCTIONS

Click on individual tickets to see the ticket details, and view applicable attachments to

determine the problem.

Select the appropriate issue from the 'Issue' drop-down menu. Then, select the most

efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper

command or verification to remediate or confirm your fix of the issue from the

'Verify/Resolve' drop-down menu.

Question # 5

Options:

Questions # 6:

As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:

>All phishing attempts must be reported.

>Future spam emails to users must be prevented.

INSTRUCTIONS

Review each email and perform the following within the email:

>Classify the emails

>Identify suspicious items, if applicable, in each email

>Select the appropriate resolution

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Question # 6

Question # 6

Question # 6

Question # 6

Question # 6

Question # 6

Options:

Questions # 7:

Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.

INSTRUCTIONS

Quarantine and configure the appropriate device(s) so that the users’ audio issues are resolved using best practice procedures.

Multiple devices may be selected for quarantine.

Click on a host or server to configure services.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Question # 7

Question # 7

Question # 7

Question # 7

Question # 7

Question # 7

Question # 7

Question # 7

Question # 7

Question # 7

Question # 7

Options:

Questions # 8:

Which of the following methods would make data unrecoverable but allow the drive to be repurposed?

Options:

A.

Deleting the partitions

B.

Implementing EFS

C.

Performing a low-level format

D.

Degaussing the device

Questions # 9:

A help desk support technician needs to ensure that the documentation for a software deployment is up to date. The documentation must also include all necessary information for future troubleshooting. Which of the following should the technician include?

Options:

A.

Detailed guides for resolving common issues

B.

Email logs of support queries

C.

Contact information for software vendors

D.

Installation manuals for end users

Questions # 10:

Various alerts on a user's Windows 11 laptop are continually interrupting the user during videoconference calls. Which of the following should a support technician recommend to best solve the issue?

Options:

A.

Use multiple sound output devices for the various source applications

B.

Disable all notifications in different applications in the order they appear

C.

Configure the Sounds option in Control Panel to be set to No Sounds

D.

Set Windows Notifications settings to Do Not Disturb

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