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Pass the Pegasystems Pega Decisioning Consultant PEGACPDC25V1 Questions and answers with Dumpstech

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Questions # 31:

What is the name of the property that the system computes automatically when you use an Adaptive Model decision component?

Options:

A.

Order

B.

Propensity

C.

Rank

D.

Priority

Questions # 32:

U+ Bank has recently implemented Pega Customer Decision Hub™. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.

What else do you configure for the new treatments to be present in the next-best-action recommendations?

Options:

A.

Create a channel strategy specifically for web.

B.

Change the generated decision strategy.

C.

Modify the Next-Best-Action Framework strategy to cater to the new web channel.

D.

No need to do anything. The strategy is auto-generated.

Questions # 33:

U+- Bank uses Pega Customer Decision Hub'" for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.

Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

Options:

A.

Engagement policies

B.

Business levers

C.

Contact policies

D.

Context weighting

Questions # 34:

U+- Bank has recently implemented Pega Customer Decision Hub™. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, enabled the web channel, and defined a new real-time container trigger in the Next-Best-Action Designer

What else do you configure for the new treatments to be present in the next-best-action recommendations?

Options:

A.

Change the generated decision strategy.

B.

Create a channel strategy specifically for web.

C.

No need to do anything. The strategy is auto-generated.

D.

Modify the Next-Best-Action Framework strategy to cater to the new web channel.

Questions # 35:

MyCo, a telecom company, developed a new data plan group to suit the needs of its customers. The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:

Question # 35

Options:

Questions # 36:

U+- Bank uses Next-Best-Action Designer to configure engagement policies for different customer segments. A business user wants to create reusable policy conditions that can apply across multiple actions and campaigns. The user must understand when the save-to-library feature is available.

When is the save-to-library option unavailable for engagement policy conditions?

Options:

A.

When the business user configures the conditions with arbitration parameters.

B.

When the business user applies conditions to group-level policies.

C.

When the business user configures the conditions with strategy rules or parameterized When conditions.

D.

When the business user configures the conditions at the action level.

Questions # 37:

Which of the following reasons explains why a customer might receive an action that they already accepted?

Options:

A.

The action suitability conditions are not defined.

B.

The volume constraint is not set to exclude previously accepted offers.

C.

The suppression rules are not defined to exclude previously accepted actions.

D.

The actions are filtered based on eligibility.

Questions # 38:

U+ Bank is designing a customer journey to increase credit card usage among new customers. The journey includes several stages with specific actions triggered by customer behavior. The bank wants to ensure that customers receive the most relevant actions based on their engagement.

Which stage arbitration option should the NBA Specialist select to ensure that customers always progress in the journey without reverting to previous stages?

Options:

A.

All Issues and All Groups.

B.

Rightmost eligible stage.

C.

Eligible stage with the highest priority action.

D.

Forward progress (no backwards).

Questions # 39:

U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.

What do you need to define to implement the business requirement?

Options:

A.

Applicability rules

B.

Customer contact limits

C.

Suppression policy

D.

Volume constraints

Questions # 40:

U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wantsto identify the starting population by defining a few high-level criteria ina segment.

For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice

Question # 40

Options:

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