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Pass the Pegasystems Pega Decisioning Consultant PEGACPDC25V1 Questions and answers with Dumpstech

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Questions # 1:

MyCo, a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.

As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?

Options:

A.

Increase the business weight of the MyFone 14 Pro offer.

B.

Increase the starting propensity of the MyFone 14 Pro offer.

C.

Increase the context weight of the MyFone 14 Pro offer.

D.

Increase the business value of the MyFone 14 Pro offer.

Questions # 2:

An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint Is applied, how many actions are delivered by the outbound run?

Question # 2

Options:

A.

75 emails 25 SMSes

B.

100

C.

75 SMSes and 25 emails

D.

150

Questions # 3:

A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?

Options:

A.

Suppression rules

B.

Outbound channel limits

C.

Applicability rules

D.

Volume constraints

Questions # 4:

A financial services company has implemented always-on outbound campaigns for three credit card offers: Standard card. Rewards card, and Rewards Plus card. The marketing team observes that customers who are qualified for multiple actions receive different numbers of offers, depending on the configuration of the volume constraint mode. To optimize customer engagement, the system administrator must choose between constraint modes.

Which volume constraint mode ensures that customers receive all actions for which they qualify, provided the actions do not reach volume limits?

Options:

A.

Individually for each action

B.

As a group for the context (output all actions)

C.

Sequential action delivery mode

D.

Return any action that does not exceed constraint

Questions # 5:

As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer. What is the next step that Pega Customer Decision Hub takes?

Options:

A.

Stops presenting offers to the customer

B.

Adds the customer to the potential churn list

C.

Reevaluates the Next-Best-Action

D.

Sends a detailed email about the offer

Questions # 6:

A volume constraint uses the Return any action that does not exceed

constraint mode. The following tables show the configuration of the volume constraints and the list of customers in the outbound segment:

Question # 6

The outbound run selects customers in the following order to apply the volume constraints: CUST-01, CUST-02, CUST-03, and CUST-05.

Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?

Options:

A.

None

B.

Silver card and Diamond card

C.

Diamond card

D.

Silver card

Questions # 7:

U+ Bank, a retail bank, is designing an engagement policy for its credit card promotions. To meet legal requirements, the bank must ensure that only customers aged 18 or older are considered for any credit card offer.

Which policy configuration level should U+ Bank use to implement the age requirement (18+ years) for all credit card promotions?

Options:

A.

Applicability condition

B.

Action-level policy

C.

Suitability condition

D.

Group-level policy

Questions # 8:

In a decision strategy, you can use aggregation components to____________.

Options:

A.

set a text value to a strategy property

B.

make calculations based upon a list of actions

C.

choose between actions

D.

filter actions based on priority and relevance

Questions # 9:

U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank completes these changes by using revision management features of Pega Customer Decision Hub™ and 1:1 Operations Manager.

Customers see credit card offers based on various engagement policies on the U+ Bank website. The bank wants to update the underlying decision strategy of

an engagement policy condition.

According to best practices, which statement correctly describes the implementation of the change to fulfill this business requirement?

Options:

A.

A next-best-action specialist modifies the decision strategy in Customer Decision Hub.

B.

A next-best-action specialist modifies the decision strategy in 1:1 Operations Manager.

C.

A next-best-action designer modifies the decision strategy in 1:1 Operations Manager.

D.

A next-best-action designer modifies the decision strategy in Customer Decision Hub.

Questions # 10:

As a decisioning architect, how can you optimize the strategies that are based on Insights that you gain from the AI Insight feature in the Customer Profile Viewer?

Options:

A.

By understanding how engagement policies are being used and why certain actions are filtered

B.

By integrating social media analytics into the Customer Profile Viewer

C.

By understanding how action performance is used and why new actions are required

D.

By generating automated marketing campaigns based on customer data

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