Pass the Salesforce App Builder Platform-App-Builder Questions and answers with Dumpstech

The correct formula is:

IF(

NOT(ISBLANK(Nickname__c)),

Nickname__c,

FirstName

)

Salesforce recommends ISBLANK() to check whether a field has no value, including text fields. Since Nickname__c is optional, the formula first checks whether it is not blank. If it has a value, Salesforce uses the nickname. If it is blank, Salesforce uses FirstName .

A is incorrect because BLANKVALUE() is not used this way inside NOT() .

B is incorrect because the logic is reversed and ISNULL() is not preferred for text fields.

D is incorrect because TEXT() is not needed for a text field and does not perform a blank check.

===========

The correct answer is B. Custom action.

The user wants to edit a record’s Status and enter a custom Due Date quickly from the record feed in the Salesforce mobile app. A custom action, specifically an object-specific quick action, can expose selected fields for fast updates on mobile. Salesforce documentation states that object-specific actions let users quickly create or update records in the context of a specific record, and the Salesforce mobile action bar displays actions in mobile places such as feeds and record pages.

Custom button and URL formula field are not the best mobile feed-editing tools. Custom quick access link is not the correct Salesforce feature for this requirement.

===========

The correct answer is C. To make a Contact’s Twitter profile available in the Salesforce mobile app, the app builder should add the Twitter component to the mobile Lightning record page. Salesforce guidance states that to make Twitter accessible on Account or Contact record pages and in the Salesforce mobile app, add the Twitter component in Lightning App Builder.

Why others are incorrect:

A is wrong because mobile navigation is for navigation items, not displaying a Contact Twitter profile.

B is unnecessary because Salesforce provides the component declaratively.

D may show a link, but it does not provide the standard Twitter profile component experience.

===========

The correct answer is A. Configure Campaign Interactions and Campaign statistics.

The option text appears to contain an OCR/wording issue. The intended Salesforce feature is Campaign Hierarchies and Campaign statistics. For advertising ROI, Salesforce Campaigns are the correct feature because Campaign ROI reports calculate return on investment using campaign cost and won opportunity value. Salesforce also states that campaign hierarchy metrics roll up from child campaigns to parent campaigns, which helps analyze campaign performance across related marketing efforts.

B is incorrect because Account interactions and roll-up summary fields are not the standard marketing ROI solution.

C is incorrect because changing the whole org to a public security model is unnecessary.

D is incorrect because an opportunity pipeline report alone does not provide campaign ROI analysis.

The correct answers are C. External objects and D. Big objects.

External objects are suitable because they represent data stored outside Salesforce while still being accessible in Salesforce. Salesforce documentation explains that external objects behave similarly to custom objects, but the record data is stored outside the Salesforce org. External objects can also participate in lookup-style relationships, including external and indirect lookup relationships, and Salesforce Connect supports reports that include external objects.

Big objects are also suitable for archiving very large volumes of historical data on the Salesforce platform. Salesforce describes big objects as a way to store and manage massive amounts of data, including archived data from other objects. Big objects support querying through SOQL/API patterns, and Salesforce documentation also covers viewing big object data in reports and dashboards, commonly by using a working dataset for reportable subsets.

A is incorrect because “related objects” does not reduce Salesforce data storage.

B is incorrect because moving data into custom objects still consumes Salesforce data storage, so it does not solve the storage-limit issue.

===========

The correct answer is B. Field-level security.

Only users with the Outer Planets profile need to see the Jupiter field. Salesforce field-level security, also called field permissions, controls whether users can view or edit individual fields on an object. This is the proper way to restrict a field by profile or permission set.

Sharing rules control record-level access, not field visibility. Filtered views affect list views, not field security. Classic encryption protects sensitive data but is not the correct feature for profile-based field visibility.

===========

The correct answer is B. Universal Containers has internal Account OWD set to Public Read/Write, which lets internal users broadly access Account records. However, Experience Cloud / customer community users can have a separate external sharing model. Salesforce documentation explains that External Organization-Wide Defaults provide separate default access for external authenticated users so companies can better secure data for community users.

Setting the Account external OWD to Private prevents customer community users from seeing all company Account records by default.

Why others are incorrect:

A record types do not control record visibility.

C an owner-based sharing rule would grant more access, not restrict default access.

D permission sets grant object/field permissions; they do not replace OWD record-sharing control.

===========

The correct answers are C. The report is in the manager’s Private reports folder and D. The report does not have a chart.

The Report Chart component is used to display a chart from a report on a Lightning page. If the report has no chart, it cannot be used as a Report Chart component source. Salesforce documentation describes the Report Chart component as a way to include a chart from a report in a Lightning page.

The app builder also must have access to the report through report folder sharing. Reports saved in a user’s private report folder are not visible to other users unless moved/shared appropriately. Salesforce explains that reports are saved by default into private reports or dashboards folders unless a public/custom folder is selected.

A is incorrect because a report having no returned data does not stop the report from being selectable. B is incorrect because the app builder does not need to be the report creator; they need access to the report folder and the report must contain a chart.

===========

The correct answer is C. Create a Partial Copy Sandbox and use a sandbox template.

A Partial Copy Sandbox includes metadata plus selected production data and supports the use of a sandbox template to control which objects and data are copied. This allows the app builder to exclude confidential custom objects. It also meets the weekly refresh requirement because Salesforce allows Partial Copy sandboxes to be refreshed every 5 days.

B. Full Copy Sandbox can use a sandbox template, but it does not meet the weekly refresh requirement.

A and D are incorrect because Developer and Developer Pro sandboxes are not the correct choice when the sandbox must include selected production data records through a sandbox template.

===========

The correct answer is A. Roll-up summary field.

Cloud Kicks wants to count how many Subscription records are related to each Shoe record. Because a master-detail relationship already exists between Subscription and Shoe__c , the app builder should create a Roll-Up Summary field on the master object.

Salesforce documentation confirms that roll-up summary fields can count the number of detail records related to a master record. Trailhead also explains that roll-up summaries display values on the master record based on directly related detail records in a master-detail relationship.

B. Lookup field and C. Master-detail field define relationships, but the relationship already exists. D. Sum field is not a Salesforce field type.

===========