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Salesforce Slack-Dev-201 - Salesforce Certified Slack Developer

Last Update Oct 08, 2026

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Total Questions: 134
Free Practice Questions: 40

You are a developer asked to create a bot that will provide an overview of how to use a Slack channel and other resources related to IT helpdesk requests when a user joins the #it-help channel. As a bot application, users will also have the ability to mention the bot to ask their specific questions in the channel.

Which action(s) will you need to take to meet this request?

Options:

A.

You will need to enable event subscriptions in the app configuration and subscribe to the following events: channel_joined and bot_added.

B.

You will need to use the Slack proprietary Bolt SDK to implement these features.

C.

You will need to enable event subscriptions in the app configuration and subscribe to the following events: member_joined, channel_joined and app_mention.

D.

You will need to enable event subscriptions in the app configuration and the Bolt SDK will handle these events automatically.

Answer
C
Explanation

member_joined_channel (often referred to as member_joined in event grouping contexts): This event is triggered when a standard user joins a public or private channel. Subscribing to this allows your bot to see whenever someone joins #it-help and instantly send them the welcome overview and resources guide.

channel_joined: This event is specifically sent to your application when the bot user itself is added to a channel. Subscribing to this ensures your bot knows it has been successfully added to #it-help so it can begin its duties or send an initial greeting.

app_mention: This event explicitly handles instances where users mention the bot (e.g., @ITHelpBot how do I connect to the VPN?). Subscribing to this lets the bot listen for and respond to specific user queries without needing access to read every single regular message in the channel.

What are 'slash commands' used for?

Options:

A.

Encrypting messages

B.

Letting users trigger app functionality by typing a command starting with '/'

C.

Changing a workspace's theme

D.

Deleting channels

Answer
B
Explanation

Slash commands are application entry points that allow users to invoke Slack app functionality directly from the message composer. A user enters a forward slash followed by the registered command—for example, `/todo`—and Slack routes the resulting command payload to the associated application. The payload includes contextual information and any text entered after the command. The application must acknowledge the request promptly and can respond through mechanisms such as `respond()`, `say()`, or subsequent Web API operations. Slack's official documentation explicitly describes slash commands as allowing users to invoke an app by typing a string into the message composer. They are unrelated to message encryption, workspace theme configuration, or general channel deletion. Therefore, B accurately describes the purpose of Slack slash commands.

Fruit Flies Shipping Co. has hired you as their primary Slack Admin and Slack app developer. Your first priority is to build a Slack app that enables hourly employees to create, edit, and view their timesheets from within the Slack client.

Based on best practices for Slack's app surfaces, which surface would you implement?

Options:

A.

App home

B.

Message

C.

Thread

D.

Modal

Answer
A
Explanation

App Home is the strongest primary surface because the requirement involves persistent management of structured, user-specific information. Employees must repeatedly return to the application to create, edit, and review timesheet data rather than perform only a single transient action. Slack defines App Home as a private one-to-one space between a user and an application. Its Home tab remains available in a predictable location and retains its interface until the application republishes or updates it. Slack specifically recommends App Home for personalized dashboards, task views, user-specific information, settings, and persistent application workflows. A timesheet application can therefore display the employee's current pay period, submitted entries, outstanding hours, approval status, and actions for adding or modifying records. Individual edit/create operations could subsequently open a modal, but the modal would be a supporting interaction surface rather than the application's principal workspace. Messages are better suited to notifications and conversational interactions. Threads organize message-based discussion and do not provide an appropriate persistent management dashboard. Therefore, A correctly follows Slack's surface-selection guidance. This question belongs to Design a Great User Experience, especially persistent personalized interfaces and selection of the appropriate Slack surface.

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Salesforce Slack-Dev-201 FAQ'S

Find answers to the most common questions about the Salesforce Slack-Dev-201 exam, including what it is, how to prepare, and how it can boost your career.

The Salesforce Slack-Dev-201 certification is a globally-acknowledged credential that is awarded to candidates who pass this certification exam by obtaining the required passing score. This credential attests and validates the candidates' knowledge and hands-on skills in domains covered in the Salesforce Slack-Dev-201 certification syllabus. The Salesforce Slack-Dev-201 certified professionals with their verified proficiency and expertise are trusted and welcomed by hiring managers all over the world to perform leading roles in organizations. The success in Salesforce Slack-Dev-201 certification exam can be ensured only with a combination of clear knowledge on all exam domains and securing the required practical training. Like any other credential, Salesforce Slack-Dev-201 certification may require periodic renewal to stay current with new innovations in the concerned domains.

The Salesforce Slack-Dev-201 is a valuable career booster that levels up your profile with the distinction of validated competency awarded by a renowned organization. Often rated as a dream cert by several ambitious professionals, the Salesforce Slack-Dev-201 certification ensures you an immensely rewarding career trajectory. With this cert, you fulfill the eligibility criterion for advance level certifications and build an outstanding career pyramid. With the tangible proof of your expertise, the Salesforce Slack-Dev-201 certification provide you with new job opportunities or promotions and enhance your regular income.

Passing the Salesforce Certified Slack Developer (Slack-Dev-201) requires a comprehensive study plan that includes understanding the exam objectives and finding a study resource that can provide you verified and up-to-date information on all the domains covered in your syllabus. The next step should be practicing the exam format, know the types of questions and learning time management for the successful completion of your test within the given time. Download practice exams and solve them to strengthen your grasp on actual exam format. Rely only on resources that are recommended by others for their credible and updated information. Dumpstech's extensive clientele network is the mark of credibility and authenticity of its products that promise a guaranteed exam success.

In today's competitive world, the Salesforce Slack-Dev-201 certification is a ladder of success and a means of distinguishing your expertise over the non-certified peers. In addition to this, the Salesforce Slack-Dev-201 certified professionals enjoy more credibility and visibility in the job market for their candidature. This distinction accelerates career growth allowing the certified professionals to secure their dream job roles in enterprises of their choice. This industry-recognized credential is always attractive to employers and the professionals having it are paid well with an instant 15-20% increase in salaries. These are the reasons that make Salesforce Slack-Dev-201 certification a trending credential worldwide.