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Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach and scaling for future growth. What should be done to mitigate the CIO’s concerns?
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B
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Explanation
The CIO's concern regarding "viability" and "scaling" is rooted in the risks associated with tightly coupled, point-to-point integrations. Using @future methods for direct callouts creates a "spaghetti" architecture where Salesforce must manage the specific endpoints, authentication, and error logic for every external system. The architect should recommend implementing an Enterprise Service Bus (ESB). An ESB acts as a centralized middleware layer that provides mediation, routing, and orchestration. By moving the integration logic to an ESB, Salesforce only needs to send a single message to the bus. The ESB then takes responsibility for delivering that data to multiple business units and external systems. This decouples Salesforce from the downstream systems; if a target system changes its API or is replaced, only the ESB configuration needs to be updated, not the Salesforce Apex code. While External Services (Option A) provide a low-code way to call APIs, they still represent point-to-point connections and do not solve the broader orchestration and scaling challenges. ETL tools (Option C) are designed for bulk data movement and would not satisfy the need for the near real-time updates that the existing callout logic likely supports. An ESB provides the "quality of service" features—such as guaranteed delivery, retries, and protocol transformation—that are necessary for a growing enterprise to maintain a stable and scalable integration landscape. |
A company needs to send data from Salesforce to a homegrown system behind a corporate firewall. The data is pushed one way, doesn't need to be real-time, and averages 2 million records per day. What should an integration architect consider?
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C
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Explanation
With a volume of 2 million records per day, this integration exceeds the practical limits of standard near-real-time patterns like Outbound Messaging or synchronous Apex Callouts. Sending 2 million individual REST requests would likely exhaust the daily API limit and could cause significant performance degradation in Salesforce due to transaction overhead. An Integration Architect must recommend an Asynchronous Batch Data Synchronization pattern, typically facilitated by a third-party ETL/Middleware tool (e.g., MuleSoft, Informatica, or Boomi). Staging the records off-platform is essential for several reasons: Throttling: The homegrown system behind a firewall may not be able to handle a massive, sudden burst of 2 million records. A middleware tool can ingest the data from Salesforce and "drip-feed" it into the target system at an acceptable rate. Error Handling and Retries: Middleware provides sophisticated persistence and "Dead Letter Queues" to ensure that if the homegrown system goes offline, no data is lost. API Efficiency: The middleware can use the Salesforce Bulk API 2.0 to extract the data in large chunks, which is significantly more efficient than individual REST calls and consumes far fewer API limits. Option A is a valid concern but is a symptom of the wrong choice of tool (REST). Option B describes an inbound integration to Salesforce, whereas the requirement is outbound. By utilizing a third-party tool to stage and manage the 2 million record flow, the architect ensures that the integration is scalable, respects the corporate firewall constraints (via a secure agent or VPN), and maintains the performance of the Salesforce production environment. |
Northern Trail Outfitters needs a synchronous callout from Salesforce to an Order Management System (OMS) when an opportunity is "Closed/Won" with products attached. What should an integration architect do to satisfy these requirements?
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A
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Explanation
To satisfy a requirement for a synchronous callout triggered by a user action, the architect should use a UI-driven approach, such as a Lightning component and a button. In Salesforce, triggers (Option B) are primarily used for asynchronous logic in integration contexts. Because a trigger executes as part of the database save operation, making a synchronous callout directly from a trigger is prohibited as it would block the database transaction until the external system responds, leading to performance degradation and "uncommitted work pending" errors. If a trigger must initiate an integration, it must do so asynchronously (using @future or Queueable Apex), which violates the requirement for a synchronous call. By using a Lightning component, the architect can initiate a synchronous Request-and-Reply pattern. When the sales rep clicks the "7Submit to OMS" button, the componen8t invokes an Apex method that makes the REST callout to the OMS in real-time. The user remains on the page while the system waits for the OMS to respond, allowing for immediate feedback—such as an order confirmation number or an error message—to be displayed in the UI. A Batch Apex job (Option C) is inherently asynchronous and delayed, making it unsuitable for a synchronous, real-time fulfillment requirement. |
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Find answers to the most common questions about the Salesforce Integration-Architect exam, including what it is, how to prepare, and how it can boost your career.
The Salesforce Integration-Architect certification is a globally-acknowledged credential that is awarded to candidates who pass this certification exam by obtaining the required passing score. This credential attests and validates the candidates' knowledge and hands-on skills in domains covered in the Salesforce Integration-Architect certification syllabus. The Salesforce Integration-Architect certified professionals with their verified proficiency and expertise are trusted and welcomed by hiring managers all over the world to perform leading roles in organizations. The success in Salesforce Integration-Architect certification exam can be ensured only with a combination of clear knowledge on all exam domains and securing the required practical training. Like any other credential, Salesforce Integration-Architect certification may require periodic renewal to stay current with new innovations in the concerned domains.