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Pass the ATD Talent Development CPTD Questions and answers with Dumpstech

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Questions # 1:

An employee meets with a manager and indicates an interest in moving into a different department to prepare for a higher-level position. Currently, no openings are available. Which is the most effective solution for the manager to recommend?

Options:

Seek a coach

Create a training plan

Meet with a career counselor

Enter into a mentoring relationship

Questions # 2:

Which is the most important reason for a talent development (TD) professional to complete a business ecosystem analysis?

Options:

To develop a strategic plan that is aligned with the current business goals and values

To identify the strengths, weaknesses, opportunities, and threats to the business

To understand the role government, competitors, adjacent markets, and customers play in the business

To be able to prepare the budget for the TD department

Questions # 3:

Which steps are considered best practice when making a business case for a talent development program?

Options:

Gathering data, defining a rationale, and delivering supporting information

Developing a budget, performing an organizational analysis, and creating an evaluation plan

Creating a program vision, defining values, and establishing competencies

Holding focus groups, reviewing employee engagement surveys, and interviewing senior leaders

Questions # 4:

What are the basic quadrants of a balanced scorecard approach?

Options:

Planning, analysis, design, and control

Cost, quality, time, and performance outcomes

Financial, customer, internal processes, and learning and growth

Revenue, profit, customer satisfaction, and employee satisfaction

Questions # 5:

A talent development (TD) professional has been tasked with training a group of managers on how to be better coaches. The managers have been in their roles for one to three years, have some prior knowledge, are self-motivated to learn, and lack guidance. What is the most effective approach for the TD professional to take?

Options:

Engage learners with opportunities to practice coaching and receive feedback from peers and TD professionals

Organize learners into small groups to discuss coaching ideas and receive feedback from peers

Disseminate information about coaching theories to learners with explanations of what a good coach embodies

Provide information about coaching and allow learners to practice coaching each other

Questions # 6:

A talent development (TD) professional has been contracted to design a training program on cross-cultural communications. The organization's goal is to foster a more inclusive workplace environment. Which action would best help the TD professional assess the organizational environment to identify specific performance objectives?

Options:

Read the results of exit surveys and interviews

Facilitate focus groups with employees across all levels

Discuss performance gaps with external clients and senior leadership

Evaluate performance reviews to assess ratings and written narratives

Questions # 7:

Which learning concept is best exemplified by the question, "Why do I need to know this?"

Options:

Mager's criterion-referenced instruction approach

Knowles's adult learning theory

Bloom's taxonomy

Gagne's nine levels of learning

Questions # 8:

A hacker was successful in accessing a financial services company's database of customer information after an employee clicked on a phishing email link. The company's chief executive officer (CEO) created a project team to address the security breach. As a member of the project team, a talent development (TD) professional is asked to evaluate the current security training for effectiveness. Since this is an urgent issue, the project team has been given 30 days to present recommendations.

The data obtained indicates that the current training focuses on defining phishing and does not provide examples or information on how to recognize it and what actions to take.

What should the TD professional do?

Options:

Recommend that the current training be updated to include identifying phishing attempts.

Recommend that the compliance department create new security training.

Recommend that all employees be required to retake the current security training.

Present the recommendations directly to the CEO for a decision.

Present training alternatives to the project team to gather feedback.

Questions # 9:

When linking training design to training objectives that support Level 3 evaluation, what should the training objectives reflect?

Options:

Learners' reactions

Knowledge acquisition

Return on investment (ROI)

Learning transfer

Questions # 10:

A talent development (TD) department wants to strengthen its partnership in decision-making with senior leaders. Which action would be best for the TD department to take?

Options:

Build a business strategy

Ask to attend senior strategy sessions

Implement a governance board

Ask senior leaders which programs to retain

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