Salesforce Certification Exams Pack
Everything from Basic, plus:
- Exam Name: Salesforce Certified Agentforce Specialist (AI-201)
- 298 Questions Answers with Explanation Detail
- Total Questions: 298 Q&A's
- Single Choice Questions: 298 Q&A's
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Salesforce Agentforce-Specialist - Salesforce Certified Agentforce Specialist (AI-201)
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Total Questions: 298
Free Practice Questions: 89
Choose 1 option.
Universal Containers needs to restrict access to refund processing actions so only customers with Active account status can initiate refunds.
How should an Agentforce Specialist apply the restriction deterministically?
Answer
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B
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Explanation
According to the AgentForce Action Orchestration and Control Logic Guide, deterministic restrictions on action execution should be implemented using context variables and conditional filters. By creating a context variable (e.g., AccountStatus) that pulls the customer’s current status and applying a conditional filter that limits execution to cases where AccountStatus = "Active", the refund action can be programmatically restricted. This ensures the agent can only trigger the refund flow when conditions are met, providing both consistency and governance over sensitive actions. Option A (adding instructions in a prompt) is non-deterministic — the LLM might ignore or misinterpret instructions. Option C (explaining rules in text) adds guidance but not enforcement. Only filters guarantee deterministic enforcement. Thus, the correct answer is Option B – Use context variables with conditional filters for deterministic action control. [Reference: AgentForce Implementation Manual — “Applying Conditional Filters to Enforce Deterministic Action Logic.”, , , , , ]
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Universal Containers wants to use an existing prompt template inside Flow as part of automation.
Answer
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C
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Explanation
Comprehensive and Detailed Explanation From Exact Extract: The Prompt Builder documentation shows that prompt templates can be invoked from Flows using a Flow Action. It describes “Call a prompt template from Flow” and “Flow Core Action: Prompt Template Actions.” While Invocable Apex (option A) could technically trigger templates, the standard, declarative, recommended approach is a Flow Action (option C). “Einstein for Flow” (option B) is not the standard naming used in this context. So option C is correct. |
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level.
In the score of 1 indicate?
Answer
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C
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Explanation
Einstein Trust Layer’s Toxicity Scoring categorizes content on a scale of 0 to 1, where 1 indicates the highest level of toxicity (e.g., harmful, biased, or inappropriate language). This scoring helps organizations filter unsafe AI-generated content. A score of 1 triggers mitigation actions, such as blocking the response or alerting administrators. A score of 0 would indicate no toxicity (B is incorrect). The scoring system does not use "least toxic" as a category (A is misleading). [Reference:, Salesforce Help Article: Einstein Trust Layer – Toxicity Scoring ("Interpreting Toxicity Scores" section)., Einstein GPT Safety Overview: "Mitigating Harmful Content with Toxicity Detection.", , , , ]
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Salesforce Agentforce-Specialist FAQ'S
Find answers to the most common questions about the Salesforce Agentforce-Specialist exam, including what it is, how to prepare, and how it can boost your career.
The Salesforce Agentforce-Specialist certification is a globally-acknowledged credential that is awarded to candidates who pass this certification exam by obtaining the required passing score. This credential attests and validates the candidates' knowledge and hands-on skills in domains covered in the Salesforce Agentforce-Specialist certification syllabus. The Salesforce Agentforce-Specialist certified professionals with their verified proficiency and expertise are trusted and welcomed by hiring managers all over the world to perform leading roles in organizations. The success in Salesforce Agentforce-Specialist certification exam can be ensured only with a combination of clear knowledge on all exam domains and securing the required practical training. Like any other credential, Salesforce Agentforce-Specialist certification may require periodic renewal to stay current with new innovations in the concerned domains.
The Salesforce Agentforce-Specialist is a valuable career booster that levels up your profile with the distinction of validated competency awarded by a renowned organization. Often rated as a dream cert by several ambitious professionals, the Salesforce Agentforce-Specialist certification ensures you an immensely rewarding career trajectory. With this cert, you fulfill the eligibility criterion for advance level certifications and build an outstanding career pyramid. With the tangible proof of your expertise, the Salesforce Agentforce-Specialist certification provide you with new job opportunities or promotions and enhance your regular income.
Passing the Salesforce Certified Agentforce Specialist (AI-201) (Agentforce-Specialist) requires a comprehensive study plan that includes understanding the exam objectives and finding a study resource that can provide you verified and up-to-date information on all the domains covered in your syllabus. The next step should be practicing the exam format, know the types of questions and learning time management for the successful completion of your test within the given time. Download practice exams and solve them to strengthen your grasp on actual exam format. Rely only on resources that are recommended by others for their credible and updated information. Dumpstech's extensive clientele network is the mark of credibility and authenticity of its products that promise a guaranteed exam success.
In today's competitive world, the Salesforce Agentforce-Specialist certification is a ladder of success and a means of distinguishing your expertise over the non-certified peers. In addition to this, the Salesforce Agentforce-Specialist certified professionals enjoy more credibility and visibility in the job market for their candidature. This distinction accelerates career growth allowing the certified professionals to secure their dream job roles in enterprises of their choice. This industry-recognized credential is always attractive to employers and the professionals having it are paid well with an instant 15-20% increase in salaries. These are the reasons that make Salesforce Agentforce-Specialist certification a trending credential worldwide.
The exam generally follows the standard format for a Salesforce Specialist certification. It typically consists of 60-65 multiple-choice and multiple-select questions.
- Format: Multiple-choice/Multiple-select.
- Time Allotment: Usually 90 to 105 minutes.
- Delivery: Can be taken as a proctored, online exam or at a testing center.
Like most Salesforce certifications, the Agentforce-Specialist passing score is typically around 65%. This means you must correctly answer a certain number of questions (e.g., about 40 questions out of 60) to achieve the certification.
The Salesforce AI Specialist Agentforce-Specialist exam is considered moderate to high difficulty, typically harder than the Administrator but comparable to or slightly easier than a specialized Consultant certification, as it requires hands-on experience with specific Generative AI tools.
Agentforce-Specialist focuses on applying AI in customer service scenarios using tools like Einstein for Service, while Salesforce-AI-Specialist covers a broader range of AI applications across the entire Salesforce platform, including predictive and generative AI.
The Agentforce-Specialist Exam Bundle from DumpsTech is a comprehensive study package designed to help you confidently pass the Agentforce-Specialist certification exam. It includes expertly crafted Agentforce-Specialist exam questions, realistic practice tests, and detailed answers all tailored to mirror the actual exam experience.
Our materials are developed by industry professionals and certification experts with deep knowledge of the Agentforce-Specialist exam objectives. Each question is carefully reviewed to ensure accuracy, relevance, and alignment with the latest exam standards.
Yes! We offer a 100% free demo of the Agentforce-Specialist bundle. This allows you to review sample questions and get a feel for the content and format before committing.